If nothing at all works for you, factory resetting is the only way to go to get rid of the anomalies you come across on the Google Play Store. Once you have removed your Google account, re-login by opening Play Store or Gmail and enter the credentials of your account in the given fields. Now hit ‘Remove account’ and confirm the same on the next screen.On the next screen, select the 3 dots at the top right corner.Select the Google account which you are using for Play Store.Now scroll down and select ‘Users & accounts’ or a similar setting. Here’s how to remove and re-login a Google ID on Android: If the above mentioned workarounds don’t solve the Play Store discrepancies, try removing and re-adding your Google account. This will reset Play Store to its factory version, as in how it came with the device.Even after a quick reboot the issue prevails, try contacting the customer care support of your internet provider. You can’t open the Google Play Store app at all. You can’t download books or other content from Google Play. If your WiFi connection is not working properly or delivering speeds as required, go ahead and restart the router. You can’t download or install apps or games from the Google Play Store. You can also run an internet speed test through Ookla or to know the internet speeds and whether it is sufficient enough to download apps from the Play Store. Try opening the browser and quickly Google search any term to check whether the page loads or not. If the Google Play Store does not load, fails to download apps, or goes through any other issue, the first thing you can do is to ensure that your WiFi or mobile data connection is up and running. It’s best if you can connect to a Wi-Fi network. If you are facing difficulties in using or downloading apps from Google Play Store, then go ahead and try the workarounds given below to get rid of any issues with the app. Basic troubleshooting steps Check your Wi-Fi or mobile data connection Make sure that you have a strong Internet connection. Methods to follow when Google Play Store is not working Methods to follow when Google Play Store is not working.
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